Terms of Service

The Service provides AI assistance around medical aesthetics scenarios, including but not limited to: advertising and copy compliance review, clinical plan reference, marketing content generation, and industry knowledge search. All AI-generated content is based on general-purpose large language models and a medical aesthetics knowledge base — it is supplementary reference only and does not constitute medical diagnosis, treatment plan or legal opinion.

The Service integrates several Chinese LLM vendors. The system automatically decides which model to call based on the task type; the choice is not separately disclosed to you.

Output review obligation: any content the Service outputs (compliance review conclusions, clinical advice, marketing copy, knowledge search results, etc.) is AI-generated and may contain errors, omissions or inaccuracies. Before using such content in real business, public publishing, patient consultation or medical operations, it must be reviewed and confirmed by qualified professionals. You bear sole responsibility for consequences of not performing this review.

Compliance boundary: "Advertising Law compliance review" conclusions are AI inferences based on public regulations, industry practice and historical cases — they do not represent official opinions from regulators such as SAMR or NHC. Final compliance is determined by the regulator.

Prohibited conduct: you may not use the Service to generate false medical information or forged medical records; publish false advertising in violation of the Medical Advertising Rules or Advertising Law; infringe third-party IP, portrait or privacy rights; or engage in any activity that violates Chinese law. Upon discovery we may immediately terminate your account and reserve the right to pursue liability.

You register with email and password. You must safeguard your credentials — account loss or damage caused by your own disclosure, weak passwords or compromised devices is your responsibility. Contact us immediately if you notice account anomalies.

We reserve the right to suspend or terminate your account in the following cases: violation of this Agreement, violation of law, long-term inactivity, or as required by regulators.

The Service's UI, brand, prompt templates and knowledge base structure are owned by the medcxy team. You may not reproduce, distribute or commercially use them without written permission.

IP in your questions and AI-generated outputs belongs to you. You authorise medcxy to use such data, on a de-identified and anonymised basis, for model quality evaluation, product optimisation and business analytics.

The Service is provided "as is". We make no express or implied warranty as to availability, accuracy, completeness or fitness for a particular purpose. To the maximum extent permitted by law, we are not liable for any direct or indirect loss arising from use or inability to use the Service.

The Service is in an early stage and may have defects, performance fluctuations or temporary unavailability. We will continue to improve but accept no joint liability for such issues.

We may update this Agreement from time to time due to legal or business reasons and will notify you via in-app notification or email. If you disagree with the revised Agreement, you may stop using the Service and request account closure; continued use constitutes acceptance of the new Agreement.

You may terminate this Agreement at any time by requesting account closure. We may unilaterally terminate this Agreement if you violate it or applicable law.

If you have any questions, comments or suggestions about this Agreement, email support@medcxy.com or contact us via in-app feedback. We will respond within a reasonable timeframe.